FREQUENTLY ASKED QUESTIONS about “CLONKO”
- Why “Clonko” for online shopping?
“Clonko(An Online Trading Concern)” is the most reputed and sincere e-store. It can fulfill all your demands in online shopping. No other online store can give you such a unique collection with super attractive offers that our company gives.
- What is so different about “Clonko”?
“Clonko(An Online Trading Concern)” has a big collection of health and fitness products and the best part is clonko provides the various variety of yoga mats and yoga meditation accessories.
- Is the delivery process lengthy?
Our company gives you a product with full of care. The delivery process is a bit lengthy only for the international orders because it gets you the products delivered from India. Our aim is to satisfy your demands with full dedication. It takes only 15 to 20 days for the delivery of such unique international orders. Normal products are delivered in just 7 days.
- How can we track our order?
You can track your ordered products through our website by the tracking number provided during the purchase. We contract with only the best courier services who handle your products with care and safely deliver it to you. Time to time update is done on our website about your purchased product so that you can get the exact status.
- How long does a product need to be delivered?
It solely depends on what is the product and to which country it is delivering. We try to deliver the products in less than 15 days but sometimes it takes alittle more time but in maximum 20 days an international delivery is concerned. But we will keep you informed at each process.
- What to do if we cannot track our order on the website?
Our customer service is always there to help you out. The customer service numbers provided in the website will let you speak to our customer service executives. They will help you in all respect regarding your purchased products.
- What are the different payment methods for completing the payment for an order?
You can make your payment through credit card. Whenever you select any product from any country it will show you the price in both currencies which will help you to make payment through your card. Our payment gateways are secured with SSL encryption to make your payments safe and secure.
- How to cancel a product order?
You can always cancel any order before shipping. Once the product has been shipped the option of cancellation of the product closes.
- What is the mode of refund of money in case of cancellation of any product?
As soon as any product order is cancelled the money automatically is refunded in your card which was used to make the payment. There is another method of refund if you choose. Your money will be kept as credit in your account of website and you can use it in your future purchase.